Note

    During our opening hours you can call us on 0333 222 4005. Calls to this number within the UK are charged at the local / national rate.

    Address

    3rd floor
    Cwmbran House
    Mamhilad Park Estate
    Pontypool
    Torfaen
    NP4 0HZ

    Opening Hours

    Monday–Friday: 08:30–19:00
    Saturday: 09:00-14:00
    Sunday: Closed

    Email

    How to make a complaint

    Contact Us

    We welcome your feedback to help us improve our service for the future

    We are committed to delivering a high standard of customer service at all times but in the unlikely event that you feel like we have got it wrong, or could have done something better, we will aim to resolve your complaint satisfactorily and as swiftly as possible.

    If you have cause for complaint, in the first instance we would ask that you contact our customer service department by phone, letter or email using the contact details below…

    Write to us

    3rd floor, Cwmbran House
    Mamhilad Park Estate
    Pontypool, Torfaen
    NP4 0HZ